Shipping policy
Thank you for shopping with Cavanto Glow. Below you will find important information regarding our shipping process.
Order Processing Time
All orders are processed within 24 hours (Monday–Friday).
Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times:
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Nigeria: 5-8 business days depending on your location
- Local Shipping: 7-10 business days depending on your location.
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or high order volumes.
Shipping Costs
We are offering free shipping for all products till further notice.
Tracking Information
Once your order ships, you will receive a tracking number via email. Please allow 2–5 days for tracking updates to appear.
Delays
Cavanto Glow is not responsible for shipping delays caused by:
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Customs clearance
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Weather conditions
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Carrier issues
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Incorrect shipping information provided by the customer
Incorrect Address
Please ensure your shipping address is correct at checkout.
If an incorrect address is provided and the package is returned to us, additional shipping fees may apply.
Lost or Stolen Packages
Cavanto Glow is not responsible for lost or stolen packages confirmed as delivered by the carrier. If this occurs, please contact the shipping carrier directly.
Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging.
Contact Us
If you have any questions about your order, please contact:
📧hello@cavantoglow.com
Whatsapp: 234-7034736639